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Frequently Asked Questions

    1. What do I flush the system with?  Muriatic acid which can be sourced at Pool companies and Home Depot.


    2. What kind of filters should I use and how often do they need to be changed?  The pre-filter (what comes before the water is treated), is a 20" filter which we prefer you get from Service Wing. The first filter comes with installation on set up.  The filters are $250 for each filter and $30 for the housing thereafter.  You can buy them from Amazon or U.S. Water Systems on your own.


    3. How often do I need to change the filter?  It depends on the source/quality of water. If you are using city water, the filter needs to be changed twice a year.  If you are using untreated well water it depends on the quality and could be every month to every 3 to 4 months.


    4. How often should I flush my system? We recommend once a quarter.

    5. Where do I source water tanks to store my treated Anolyte water?  You can source holding water tanks from U.S. Plastics, or often times locally without transportation costs.


    6. What are the approximate dimensions of the machine to be mounted on a wall?  50" high, 24" long, and 12" deep.  The generator and brine tanks need a 4’ x 8’ area for installation. All of our systems are installed by a Service Wing technician. 


    7. What type of power source do we need to provide for the machine? The SWA-150, SWA-300, SWA-600, SWA-1200 and SWA-1900 require 220V.


    8. What kind of water should I use inside the machine?  Regular tap or well water works fine.


    9. What kind of salt can we use?  We recommend Morton salt, which customers can purchase from Costco or Sam's Club in 40lb bags. 


    10. What is the shelf life of the finished product?  It is a minimum of 30 days, and in a climate-controlled environment with no UV exposure. FAC levels can be tested after 30 days using chlorine test strips. 


    11. Does the size of the machine vary from model to model?  Only slightly due to increased cell and battery power for maximum output models.